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FAQs

How much is Shipping?
Australia wide shipping is free. Shipping takes 1-5 days depending on where you are located. We will send you a tracking number when we have shipping your order (within 24 hours) so you can see when your Earth Cover will arrive.
We ship worldwide! All worldwide shipping is a flat rate of AUD $30. 
How do I return my rug?
Email us at hello@earthcovers.com for returns/exchanges. We will get back to you within 24 hours with instructions. All return shipping is at the buyers cost. 
How do I care for my rug?
Earth Covers are hand made and are designed to have a vintage look, therefore flaws in the garment will occur. This is part of the design. 
After using your Earth Cover, hang to dry in fresh air if it is slightly damp. Please use a cold hand wash if you need to wash your rug, be gentle!
What is Earth Tribe?
Earth Tribe is a community of customers and influencers who have taken beautiful photos with their Earth Cover. Tag us on Instagram or email us at hello@earthcovers.com with your amazing photos to be featured on our site.  

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